Privacy Statement

Effective Date: 17/01/2025

At GELATEC (“Company,” “we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website, gelatec.gr (the “Site”). Please read this statement carefully to understand our views and practices regarding your personal data and how we will treat it.

 

1. Information We Collect

We may collect and process the following types of information:

a. Information You Provide to Us:
  • Name, email address, phone number, and other contact details when you fill out forms on our Site (e.g., “Get a Quote” forms).
  • Any information you include in messages sent through our contact form or email.

b. Automatically Collected Information:

  • Technical Information: IP address, browser type, operating system, and access times.
  • Usage Information: Details about your visits to our Site, including pages viewed, links clicked, and time spent on the Site.
  • Cookies and Tracking Technologies: Information collected through cookies and similar technologies. (See our Cookie Policy for details.)

 

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: Process inquiries, provide quotes, and fulfill your requests.
  • Communication: Respond to your messages and provide updates about our products or services.
  • Site Improvement: Analyze usage data to improve our Site’s functionality and user experience.
  • Legal Compliance: Ensure compliance with legal obligations, including GDPR and other applicable laws.

 

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors who assist us with website hosting, analytics, and marketing.
  • Legal Authorities: When required by law, to comply with legal obligations or protect our rights.

 

4. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Request access to your personal data.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data.
  • Restriction: Request restriction of processing your data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data for certain purposes, such as marketing.

To exercise these rights, please contact us at info@gelatec.it.

 

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Statement, unless a longer retention period is required by law.

 

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

 

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

 

8. Updates to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated statement on our Site with a new effective date.

 

9. Contact Us

If you have any questions about this Privacy Statement or how we handle your data, please contact us:

GELATEC
Website: gelatec.gr
Email: info@gelatec.gr
Phone: +30 2310 797707

 

By using our Site, you agree to the terms of this Privacy Statement. If you do not agree, please refrain from using the Site.